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How to Resolve a failed hosting account creation When an automated module action fails, it is added to the Module Queue. Events that can fail and go into the Module Queue include Hosting Account… Read More
How to Set Up Application Links with cPanel Application Links allows customers to seamlessly transition from cPanel to WHMCS using Single Sign-On technology. In WHMCS 8.8 and higher, you can also used Application Links… Read More
How to Troubleshoot Domain Invoice Cancellation You may encounter a situation where the system changes the status of domain renewal invoices to Cancelled. This is generally due to one of two common causes: The domain… Read More
How to Troubleshoot Unexpected Service Terminations Symptom The system is unexpectedly terminating services (for example, hosting accounts). Causes The system may terminate services for the following reasons: The product's configuration automatically terminates it after… Read More
How to Troubleshoot Unexpected Service Suspensions Symptom The system is unexpectedly suspending services (for example, hosting accounts). Causes The system may suspend services for the following reasons: The service's Next Due Date value is far enough… Read More
How to Troubleshoot Service Invoice Generation You may encounter a problem in which the system does not generate an invoice for a service renewal. This is generally due to one of several common causes.… Read More